Frequently Asked Questions
Find answers to common questions about our real estate lead generation platform
Everything you need to know
Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help
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How does Palaccio work?
Palaccio is a comprehensive real estate lead generation platform that helps agents capture, nurture, and convert leads. We use targeted marketing campaigns, landing pages, and automated follow-up systems to generate high-quality buyer and seller leads for real estate professionals.
What types of leads do you generate?
We generate both buyer and seller leads. Buyer leads include people actively searching for homes, while seller leads are homeowners looking to sell their properties. All leads are pre-qualified and exclusive to ensure maximum conversion potential.
How much does lead generation cost?
Our pricing varies based on your market area, lead volume, and specific requirements. We offer flexible packages starting from basic plans for new agents to comprehensive solutions for established teams. Contact us for a customized quote based on your needs.
Are there any long-term commitments?
No, we don't require long-term contracts. You can start with a month-to-month plan and scale up or down based on your business needs. We believe in earning your business through results, not binding contracts.
Are the leads shared with other agents?
No, all leads generated through Palaccio are exclusive to you. We don't sell the same lead to multiple agents, ensuring you have the best chance to convert each prospect into a client.
Can I get leads in multiple locations?
Yes, you can target multiple geographic areas and property types. Our platform allows you to customize your lead generation campaigns for different markets, whether you work in one city or across multiple regions.
How quickly will I start receiving leads?
Most clients start receiving leads within 2-3 business days of campaign setup. However, the volume and quality of leads will improve as our system learns your preferences and optimizes your campaigns over time.
What kind of support do you provide?
We provide comprehensive support including campaign setup, optimization guidance, CRM training, and ongoing customer service. Our team is available via email, chat, and phone to ensure your success with our platform.
Do you integrate with existing CRM systems?
Yes, Palaccio integrates with most popular real estate CRM systems including Top Producer, Chime, Follow Up Boss, and many others. We also provide our own built-in CRM tools for lead management and follow-up.
What is your refund policy?
We offer a satisfaction guarantee. If you're not satisfied with the quality of leads in your first 30 days, we'll work with you to improve the results or provide a refund. Specific terms apply based on your service agreement.